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Ahmad Al Abadi
About me:
Enhancing customer service team performance, developing training and quality methods, monitoring progress, and ensuring the delivery of high-quality service with attention to details, Customer service quality and development
Experience:
Customer Support And Quality Assurance - QiDZ
Jan 2025 - Present.
Quality Assurance And Customer Service Trainer - Extensya
Oct 2023 - Jan 2025
Customer Service Representative - Extensya
Jul 2021 - Oct 2023
Skills:
Ability to develop custom systems (SaaS, ERP, CRM) for any company to simplify and streamline operations.
High Quality CS And QA service.
Quality and Customer Service Development.
Building Professional Dashboards (looker, Power BI)
WordPress, google sites, Microsoft Office Package (Excel, power point, Word).
Data Analysis By Excel, Google Sheets, Looker Studio, Power Bi).
Education:
Bachelors Jurisprudence and its Foundations
2016 - 2020
LinkedIn: https://www.linkedin.com/in/ahmad-a-85a8a018a
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